713-578-0123

Policy

PAYMENT POLICY

50% payment is due before service date(s) are secured and the project begins. The remaining 50% will be due at the halfway point in the project. Products purchased will be billed under a separate invoice at the end of the project. Payment forms accepted are check, cash, credit card, Venmo (@theorganizingexchange), or PayPal ([email protected]). A processing fee may apply for all credit card services. All checks shall be made out to The Organizing Exchange LLC. A non-refundable $100 consultation fee is due prior to the initial consultation. If the client moves forward with the project, the consultation fee will be applied to the second half of the invoice.


MILEAGE

The first 20 miles each way is included in the package pricing. For 21-40 miles from 77018, a trip fee of $75 will be applied to each visit. Beyond 40 miles from the zip code 77018 in Houston, TX, the Contractor will customize the travel surcharge.


PHONE CALL CONFIRMATION

Unless otherwise stated, there will be no call to confirm appointments. It is the client’s responsibility to change or reschedule appointments when necessary.


CANCELLATION & RESCHEDULING POLICY

We look forward to serving you and want to maintain a positive working relationship. The policy for canceling or rescheduling sessions with the contractor, sub-contractors or agents is as follows:

Client must cancel or reschedule a session with a minimum of 2 days (48 hours) notice to avoid financial penalty. This includes any changes or customization made to packages, such as requesting a later start date.

Cancellations received less than 48 hours in advance will forfeit $500 per day. If you have paid in full in advance and need to cancel with less than 48 hours’ notice, package balance will be reduced by $500 per canceled day (5 hours of service). We understand sometimes sickness or emergencies happen. One grace pass is extended for circumstances outside of your control. Anything beyond this, the cancellation fee will be applied.


PROJECT LIFE CYCLE

Packages must be used within 90 days from the date purchased/Service Agreement signed. Any credit remaining after 90 days is ineligible for a refund. At the end of 90 days, the rates & terms will expire.


NO REFUNDS

The Contractor has a no refunds policy. We want you to be fully committed to the process of getting organized. It can be easy to procrastinate and sometimes unpleasant to mentally prepare for an organizing session. In order to be successful, Clients need to commit and prioritize the session by arranging for childcare/pet care and block out the day(s) for the purpose of investing in themselves. The Contractor will ask for your input throughout the project, and if at any point you would like things to be done differently, please communicate with the Lead Organizer as promptly as possible.


LIMITATION OF LIABILITY

Subject to the Client’s obligation to pay the Fees to the Contractor, either Party’s liability arising directly out of its obligations under this Agreement and every applicable part of it shall be limited in aggregate to the Fees. The Contractor assumes no liability due to the quality of items or services purchased for the Client.


RELATIONSHIP OF THE PARTIES

The Parties acknowledge and agree that the Services performed by the Contractor, sub-contractors, or agents shall be as an independent contractor and that nothing in this Agreement shall be deemed to constitute a partnership, joint venture, or otherwise between the parties.


CONFIDENTIALITY

Neither Party will disclose any information of the other which comes into their possession under or in relation to your organizing project and which is of a confidential nature.


PHOTO RELEASE

I grant the Contractor and its representatives the right to take photographs of my property in connection with the above-identified subject. I authorize the Contractor, its assignees and transferees to copyright, use and publish the same in print and/or electronically. I agree that the Contractor may use such photographs of spaces and products on my property with or without my name (first name, last initial) and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content.


DONATIONS

Offsite services the Contractor provides includes donation haul-off and shopping assistance for new products. Once items are removed from the property, the Contractor assumes ownership to distribute as the Contractor sees fit. If other Parties need to be involved in the decision-making process, please make the Contractor aware before the items are removed from the property. These items may not be reclaimed once they are removed from the property as the Contractor often delivers the items the same day to a local donation center. Should you choose to request a donation receipt, it shall be the responsibility of the client to itemize and valuate donated items.

Contact Details

713-578-0123

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Serving the following areas:

Bellaire, TX,  Conroe, TX,  Houston, TX,  Humble TX,  Katy, TX,  Missouri City, TX,  Pearland, TX,  Stafford, TX,  Sugar Land, TX,  Tomball, TX,  West University Place, TX,  The Woodlands, TX
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